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Frequently Asked Questions

About Joylent

What is Joylent?

So how do I eat this stuff?

It’s called Joylent you know. First of all you open up a bag of Joylent and throw some of the powder into the shaker: one serving of Joylent is equal to 173 g (or 3.5 scoops) mixed with 500ml of water. Now close the shaker, shake it up and put it in your mouth!

How not to eat a Joylent shake? 

This is how you should not eat a Joylent shake. 




How is Joylent made?

Glad you asked! Like this

Will I get a fancy shaker with my order?

You will have to select the shaker to be added to your order before you checkout and then BAM! It’s all yours, your custom Joylent shaker. 

All shakers include a handy gyrating ball which helps the mixing process, making sure no lumps are left over. That way your Joylent becomes extra smooth!

You are talking days and meals of Joylent, I’m confused

We pack Joylent in bags of one day’s worth of nutrients. We figured since most people have three meals a day, one bag of Joylent is the equivalent of three meals. If you order 15 meals for 30,- EUR you will receive five bags of Joylent.  We express Joylent in meals to make clear you can use Joylent whenever you like.  One bag of Joylent could be three times a breakfast.

Is Joylent vegetarian?

Absolutely. There are no animals in Joylent whatsoever. No cow, no horse, not even one small pig tail.

Is it safe?

Yeah it is. It may be that it works differently for you. Therefore, it may be wise to consult with your doctor before using it. All the ingredients in Joylent are meant for human consumption: there’s no glass in there or anything. No pig tails, no glass.

I’m underaged, can I eat Joylent?

Joylent is developed and manufactured for regular adult consumers. Please consult with your doctor if you have any doubts about whether you should drink it or not. Joylent is not intended for children under the age of 18 or women in pregnancy.

Did you make different types of Joylent for men and women?

No, that would be sexist, right? Also, your level of activity is far more important as to what you need in a day than gender. Plus it would be more work for us. But mostly, it would be sexist.

Can I use Joylent after or during exercise?

I really like using it after exercise. I mix it with extra water to make it more hydrating. Sometimes I add ice cubes to make it extra refreshing.

Or, you could use Joylent Sport.

How do I store Joylent?

We recommend that you keep the powder bags in a cool, dry place. Preferably in the dark, like a closet or your sock drawer. If you like to pre-mix your Joylent and keep it overnight so that it’s ready to drink in the morning, put that in the fridge too! It’ll taste and feel even better! Unopened bags of Joylent have a shelf life of around 6 months, so you can store it safely for when the apocalypse breaks out! 

Joylent Ingredients

What is Joylent made of?

Oat flour, soy flour, whey, maltodextrin, ground flaxseed, vitamins/mineral mix,

Vitamins & minerals?

Yes! For more details about the vitamins, minerals and other product specifications, see the packaging labels. The packaging labels are available as pdf files, on the product pages, just below the product description.

How many calories are we talking here?

There are 2116 kcals in one bag of Joylent. For the calories and other specifications of the other products, see the packaging labels (available on the product pages).

Allergy

Joylent contains Whey Protein concentrate, which contains small amounts of cow milk, lactose and soy lecithin. Joylent also contains soy flour, full of soy protein, and oat flour, which may contain gluten and traces of nuts and peanuts.

Can I get a customized Joylent with or without certain ingredients?

Unfortunately no. This will complicate our production process too much. We are however working on a Joylent with less lactose.

Shipping & Payment

What is the current ETA?

This number changes on a daily basis. Check the front page for updated information.

Do you ship outside Europe?

Yes. Different countries will differ in prices, however. It is also important to keep in mind that all countries outside of the EU customs or VAT area will have import and custom/duty taxes which you may be charged with upon receiving your Joylent! If duties and taxes are placed on your package by customs officials, the fees will be your responsibility.

If want to ship to a EU country but you’re unsure if your country falls within the EU customs of VAT area; please consult this document: Annex 1 to SAD Guidelines (TAXUD/1619/08 rev. 3.4): Overview of European Union countries

Why can't the vegan variant be shipped to Australia and New Zealand?

In the vegan variant, the whey is replaced by rice, hemp and soy protein. In Australia and New Zealand hemp is not allowed in food products.

Why can't the sport variant be shipped to the United States?

Glucosamine something something.

What happens if I refuse the the package?
If your package cannot be delivered (unless the circumstances are due to a fault by Joylent and/or the delivery service) or is unclaimed or refused, you are responsible for the following:

- Original and return shipping charges
- Duties, taxes and/or customs charges that are incurred on the package for both the original and return shipments.

The amount of these charges will be subtracted from your refund.

Will I receive a Track and Trace code?
Yes. First you will be notified when we have completed your Joylent. A few days after our distributor will send you tracking details.

Can I use a PO box?

Unfortunately, your box of Joylent won’t fit in your PO box. Unless you have a very large PO box.

But seriously though, we cannot deliver to PO boxes.

How can I pay?

This website accepts payments via Mastercard, Visa, iDeal, Mister Cash, Sofort Banking, SEPA/IBAN Wire Transfer, Paypal and Bitcoin. 

What do I need to know before signing up for a monthly subscription?

Please note when signing up for a subscription:
1. you can only start a subscription by paying with Credit Card
2. most promotions or discounts on the initial order won't be applicable to subsequent orders in your subscription
3. you'll receive a notice 14 days prior to charging and shipment of each order in your subscription
4. you can pause or stop your subscription any - frickin' - time

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